Insurance & licensing

Covered, bonded,
background-checked.

Every pro on the platform carries $2M general liability and is background-checked before their first visit. No exceptions.

Coverage limits
General liability
$2,000,000

Per occurrence, with $4M aggregate. Covers property damage and bodily injury.

Workers' compensation
Full coverage

Every pro is covered. You're never liable for a crew injury on your property.

Auto & equipment
$1,000,000

Vehicles, trailers, and powered equipment used on your property.

Bonding
$25,000

Surety bond on every active pro for theft and damage protection.

Vetting process

Less than 1 in 12 applicants make the cut.

Identity & background

National criminal background check, identity verification, and 7-year address history.

License & insurance audit

Active state licensing where required, current COI on file, workers' comp verified annually.

Quality monitoring

Photo audits, customer ratings, and re-verification every 12 months. 3 strikes and you're off the platform.

Need proof?

Request a Certificate of Insurance.

HOAs, property managers, and commercial clients can request a COI naming their organization as additional insured. We email it within one business day.

If something goes wrong

Our 3-day claim process

  1. 1Report the issue from your account within 3 days of the visit.
  2. 2We dispatch your pro back, free, to make it right.
  3. 3If we can't resolve it on a return visit, we refund the visit in full.
  4. 4For property damage, we open a claim with the pro's insurer the same day.
Urgent claims: call us 24/7 at (800) 555-LAWN